The steps in this article require using the web interface of a 2N device. Please follow this manual in case this is your first time using the web interface.

This integration will allow you to make audio calls from our intercoms to linked MS Teams accounts and is handled by Microsoft SIP Gateway - for more details please see https//learn.microsoft.com/en-us/microsoftteams/devices/sip-gateway-plan

Requirements

2N IP Device with firmware version 2.46.1 or newer
MS Teams license this license is not part of the standard GOLD license and needs to be purchased separately
- EMEA license number 9137921
- AXIS license number 03160-001
MS Teams account https//learn.microsoft.com/en-us/microsoftteams/devices/sip-gateway-plan

For a single 2N device its recommended to use a Microsoft Teams Shared device license.
Microsoft Teams Shared Devices licensing - Microsoft Teams Microsoft Learn

MS Teams license is only required for 2N IP Intercoms and SIP Audio Devices

Step by step guide for direct MS Teams integration

Checking intercom and license requirements

1 Navigate to web interface of your intercom section System - Features. Once there make sure that Microsoft Teams feature is in state Running. You can change this state by clicking on button Start/Stop in the action column. If you turn on this feature you have to restart your intercom in order for this change to take place.

If you cannot find Microsoft Teams in list of Beta features make sure to check whether your intercom is updated to firmware 2.46.1 or newer.

2 Navigate to section System - License and check whether your intercom have MS Teams Integration license activated. You can find this license in Paid Licenses section.

Configuring Intercoms to connect to MS Teams provisioning server

1 After you check whether you have correct license and whether your Microsoft Teams license is running you can navigate to menu Services - Integration - MS Teams.

2 You need to get provisioning address specific for your region your region will be based on where your intercom will be connecting from region in which MS Teams user is located can be different.

This address can be found at official Microsoft webpage https//learn.microsoft.com/en-us/microsoftteams/devices/sip-gateway-configure

3 Click on Microsoft Teams Enabled checkbox in order to enable integration and changes to be made to this page. Afterward navigate to Provisioning Server Settings and fill in your specific provisioning address into Server Address field. Then click on Save in

Last updated: Saturday, 31 May 2025

Warranty

This product is sourced in Australia and carries a full Australian Manufacturers Warranty